Experiencing problems? Try these troubleshooting steps.

Use VideoAsk and Descript

Descript is a powerful transcription and video editing tool (if you haven't checked it out yet, do - we're totally smitten ūüėć). Export any projects you've edited in Descript directly into your media library.

If you're new to video editing or Descript, check out their article on how to get started.

Note: This requires a Descript account. 

Export Descript videos to VideoAsk 

1

When you're done editing your video in Descript, click Share.

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2

Select the Export tab.

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3

Click the More... option.

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4

From the dropdown menu, select VideoAsk.

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5

Before you can export your video, you'll first need to publish it. Choose a name and page settings and click Publish.

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6

Click Continue with VideoAsk.

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7

You may need to wait a little for your video to load while Descript works its magic. When your video is ready, click Add to media library.

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8

You now have two options. If you'd like to create a new videoask with your video, click Create a videoask with this video. If you'd like to add this video to an existing videoask, select it from your media library.

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