Experiencing problems? Try these troubleshooting steps.

Business Associate Agreement (BAA)

All Business Associate Agreements (BAA) for VideoAsk are managed by Typeform, as VideoAsk is a Typeform product.

If your organization is a HIPAA Covered Entity, you may need to sign a Business Associate Agreement (BAA) for Typeform to process your data. Typeform’s data protection standards are HIPAA compliant and we can provide a BAA for customers on our Enterprise plan. 

If you're currently an Enterprise customer, contact our Sales team here to request a BAA with Typeform. Please provide the name of the company or organization requesting the BAA, as well as the email address of the corresponding VideoAsk account.

If you're not currently on an Enterprise plan, but need this level of data protection, please reach out to our Sales team by clicking here. Make sure to give us your email address and company name. Our Sales team will review the request and contact you directly.

Can't find what you're looking for?