The default maximum length for all video and audio responses is 2 minutes. However, if youāre on a paid plan you can change the time limit for the video and audio responses you receive.
Note: Time limit settings only apply to video or audio messages recorded inside VideoAsk. If a respondent uploads a video from outside videoask when submitting a response, the maximum file size they can upload is 200MB, but there are no restrictions on the video length.
Jump to
Set the time limit for a new step
Set the time limit for an existing step
Set the time limit for a new step
Create a new videoask step and select Open Ended as the answer type from the dropdown menu.
By default, all response formats will be enabled. Enable or disable Video/Audio/TextĀ to choose the options available to your respondents when they reply to you.Ā
Enter the desired number of seconds for the Time limit on video/audio.
Note: The unit used here is seconds. The largest number you can enterĀ is 300 seconds (ie 5 minutes).
Click Done when you're happy with the settings.
That's it! Now when people start recording their audio or video response, they'll see a timer counting down from the number of seconds you have set to zero.
Set the time limit for an existing step
Click Build to open the videoask builder.
Ā
Click the step where you want to change the video/audio time limit for respondents.
Make sureĀ Open EndedĀ is selected as your answer type for this step.
Enter the desired number of seconds for the Time limit on video/audio.
Click Done.
That's it! Now when people start recording their audio or video response, they'll see a timer counting down from the number of seconds you have set to zero.
š” Pro tip:Ā If you want to set a specific time that respondents are required to record for, you can add a hidden parameter to the URL of your videoask to hide the "stop recording" button.
Note: As a videoask creator you cannot change the maximum length of your videos, and will always have a limit of 2 minutes. If you're looking for a longer video, you can upload videos from outside videoask providing they are 300MB or below.